Getting started

No. We're a document preparation platform — the same model TurboTax uses for taxes. We help you fill out official government forms correctly and generate a complete, organized application package. We don't provide legal advice, represent you at a consulate, or make legal decisions on your behalf. If your case requires legal guidance, we'll tell you during the free assessment and refer you to an immigration attorney.

You get access to a personalized visa wizard for your specific country and visa type. The wizard walks you through every question, validates your answers, and generates: pre-filled official government PDFs (the actual forms consulates require), a personalized document checklist with apostille and translation requirements for your state, a cover letter, an income summary, a timeline with next steps — and we’re here if you get stuck along the way. Everything is ready to download the moment you finish the wizard, typically under an hour.

You immediately access your personalized visa wizard. Most people complete it in one sitting. Your documents are ready to download the moment you finish. You can also save progress and come back anytime.

Yes. Your wizard progress saves automatically. You can close the browser and return on any device. Your data is encrypted and waiting for you.

No one can guarantee approval — that's the consulate's decision. What we guarantee is that your paperwork will be complete, correctly formatted, and optimized to avoid the errors that cause most rejections. We also validate your inputs against current requirements and flag potential issues before you submit.

Our free eligibility assessment flags complex cases immediately — before you pay anything. If your situation involves prior visa denials, criminal records, self-employment under 2 years, complex custody situations, or other edge cases, we'll tell you upfront and recommend consulting an immigration attorney. We'd rather lose a sale than set you up for rejection.

We offer a 30-day money-back guarantee. If you're not satisfied, you can request a full refund within 30 days of purchase, as long as you haven't generated your final documents (forms, checklists, or cover letters). Once documents are generated, we've delivered the core service. If generated documents contain material errors caused by a platform defect — such as incorrect field mappings or missing required fields — we'll either regenerate corrected documents for free or issue a full refund, even outside the 30-day window. Full details in our refund policy.

Yes. All sensitive fields are encrypted with AES-256-GCM — the same standard used by banks and government systems. Your data is stored on encrypted databases, transmitted over HTTPS, and never sold to third parties. You can delete your data from our servers at any time.

Currently: Spain (Digital Nomad Visa), Portugal (D8 Digital Nomad Visa), and the Netherlands (DAFT — Dutch American Friendship Treaty). Spain Non-Lucrative Visa and Portugal D7 (Passive Income/Retirement) pathways are coming soon. We're also expanding to additional countries — join our waitlist to be notified.

Yes. Visa requirements change — income thresholds update annually, forms get revised, and consulate procedures shift. We monitor official sources and update our wizards accordingly. Key requirements and thresholds display verification dates so you know the information is current.

If you have questions about your generated documents, next steps, or general application guidance — reach out. We’re here to help. We can’t attend your consulate appointment with you or communicate with consulates on your behalf — that would require legal representation.

We’re still here. For questions about your existing documents, reach out anytime. If requirements have changed significantly and you need updated documents, you may need to purchase updated access. We don’t charge for corrections caused by platform errors regardless of timing.

We partner with services that are genuinely useful during the visa and relocation process. When you use these services through our links, we may receive a commission at no extra cost to you. Our current partners: Wise (international banking and money transfers), Feather (expat health insurance), and Translayte (certified and sworn translations). We also provide non-affiliate information about other relevant services like BBVA, Santander, Sanitas, DKV, gestoría services, and apostille providers — because the right recommendation matters more than a commission.

No. We recommend affiliate and non-affiliate services based on what's actually best for your situation. Our wizard flags translation and insurance requirements regardless of whether you use our partner links. You're always free to use any provider you choose.